JB's Restaurant- St. George, Utah

JB's St. George Location is Now Closed... 

Hurricane Utah is still Open

Normally JB's has very good service. But the location that is on Main Street and Bluff in St. George, Utah is the exception. This review is not for the one out in Hurricane. They are alot better.
My niece and I went there the other day. We have the Dixie Direct Card and there is a buy one get one free offer in there, so off we go.

Our Experience:

We arrived there around 5:30 pm. We were greeted by this women who was sitting people. She seated us against the window. Which is fine. But she didn't want to wait on us. Instead she waited till a larger group to come in and had this young man wait on us instead. I ordered the Turkey Dinner which is reasonably priced. My niece ordered the Shrimp and Chicken Basket. When we got the order, some of my order was missing. Which wasn't a big deal. But it should have been there. The mash potatoes are instant and yucky and the corn tasted like something that was just taken out of the freezer and popped in the microwave. There was no flavor at all.

My nieces order was messed up. She got the shrimp platter instead with mash potatoes, and the corn. Instead she should have gotten shrimp and chicken with fries. The waiter did bring out her chicken and fries. I don't fault the waiter for the cooks mistakes. He tried to make it right and was very pleasant. The lady that seated us sat other people. She placed them in a booth that the light was out. She knew it was out from a statement I overheard. But she placed them anyhow. They asked to move to a location with a light. And she outright lied to them and told them she didn't know the light was broken.

I wanted to send a message to her about customer service. Our order after our Dixie Direct Card was only $13.00. Not sure of the change amount. I left that waiter a $10.00 tip and told him he was the only good thing with the dining experience. They do offer Coke Products, Hot Teas, Ice Tea

If you haven't gotten a Dixie Direct Card. Its a great thing and saves you money time and time again.


Sandie's Rating System:

Product Quality- Poor
Price- Reasonable
Location- Main Street and Bluff- Next To Denny's
Service- Waiter- Great- Other- Poor
Speed - OK
Cleanliness- OK
Atmosphere- Not very friendly and negative feel

Final Thought- The waiter was really good with a good personality. The rest was terrible. I don't understand how they are still in business.
P.S. The day shift is much better and they do offer a good breakfast bar. If you go, you might want to go before 4 pm.
Next Review: Pirate Island Pizza